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Facebook is Taking Over The Web

April 22nd, 2010

You may have noticed this week that the word “Like” has popped up on all of your websites all over the place. If you’re an avid Facebook user, you know that this word is used to show appreciation of something, and it accompanied “Become a Fan” within the “walls” of Facebook. Well, this is no longer the case.

This week Facebook held a developer conference, f8, and it announced a whole new platform where it intends to make all of the web social. Facebook wants to be your home-base essentially. “Become a Fan” has been replaced with Like, which now there is no difference in how much you enjoy something.

The interesting part of this, is when you go to an outside website, you can now click “Like” and it automatically reports back to your Facebook profile and compiles your data for third party companies.

It also announced Open Graph, which will help companies to create what they want without having to create a Facbook Fan Page.

If you use Facebook Connect to sign into any other websites across the internet, beware, this will soon no longer be an option.

However, if you do not enjoy the privacy (or lack-thereof) implications, you can easily opt out by following these directions:

Account
Privacy Settings
Applications & Websites
Uncheck “Allow”

Happy Facebooking.

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Analyzing Social Media

April 6th, 2010

You’re all set up on Social Media Networks including Twitter, Facebook, Blogs, Digg, Youtube, Reddit, etc. etc. Now what? You’re casting information out to the interwebs and you’re hoping to reel in a significant ROI (Rate of Investment) and a quality CRM (Customer Relationship Management)…. but how? How does one measure social media?

Being that this medium is so new, and gaining so much momentum analyzing how useful it is, is fairly difficult. There are a few tools out there to help figure it all out.

Facebook Fan Pages
Facebook comes pre-assembled for you. Simply create a page attached to an individual’s account, and that individual will automatically receive a weekly email with stats that look like this:

+20 Fans this week (62 total Fans)
1 Wall Posts, Comments, and Likes this week (0 last week)
85 Visits to your page this week (134 Visits last week)

Google Analytics
Google does everything well and of course they’ve created a tool to use for analyzing social media. Their official website for Google Analytics states that you will be “prepared to write better-targeted ads, strengthen your marketing initiatives and create higher converting websites.”

Google is known for its simplistic graphics, and ease of use, and doesn’t stray from that with GA. It gives an HTML code to stick onto your blog or website that goes unseen, and reports back in a simple graph when you log into GA for the day, week, month, or year.

Each function is also easily customizable and the homepage also shows a number of graphs for easy translation of complex data. It measures visits/visitors and bounce rates. Google Analytics seems to be the crowd favorite, and it’s free.

Web SEO Analytics
According to their official site, “Web SEO Analytics is about to become the most innovative web place providing SEO tools, SEO trends scouting and Search Engine Optimization techniques.”

Its functions include monitoring Web SEO, Keyword Battle, Link Popularity, Page Rank Check, and Bookmark Finder – and looks to be free.

Sysomos MAP
Their official website states that MAP or Media Analysis Platform enables the user to “effectively listen, measure, understand and engage” and it is all very comprehensive with graphs, charts, and reports. This system looks as though it would be perfect for small businesses, and you can request demos from their sales departments.

Biz360
Biz360 has been used to determine social media predictions of American Idol weekly outcomes. Their official website states that they connect customers, prospects, and critical influences and is a must for a small business.

Whichever tool you decide to use, analyzing the information that flows through social media is a must.

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The Importance of Social Media With Small Business

March 23rd, 2010

Social media can benefit small businesses by building relationships with their customer base and establishing brand loyalty. Through Twitter and Facebook, companies can interact with their customers, followers and fans. The process can act as a customer service platform, establish small businesses as authorities in their field, as well as provide a network of support, advertising and even add value for the small business through customer feedback, and surveys.

Using Social Media for Market Research
Social media can aide in market research by taking advantage of your follower or fan base to interact in such a way that would bring insight into your companies service or brand. Through interaction, surveys and other means, you can discover what marketing techniques work or don’t work that your business can either keep or start implementing. Looking for any trends in fan or follower base will also help give you insight towards the type of people your company attracts and your market niche. Join other company social networks and see what others are up to. Study what others have done in social media that have already been successful. What are ways you can do something similar?

Google Analytics
Google analytics is a web blogging tool that gives detailed statistics on web site traffic, allowing individuals to discover what works and doesn’t work in blogging topics, and information. What is the audience most interested in? Google analytics can help. What keywords are people searching to get to your company blog? This information can help businesses tailor topics to focus on and what will have more mass appeal.

By joining the social media ranks, your company can firmly establish itself in leading trends not only in their market, but in the 21st century digital age. PRechnology can help you reach a wider audience through social media.

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Make it Stick: E-mail Marketing

March 5th, 2010

Blogging to an audience is all about putting out good content that will keep readers coming back for more. If you deliver quality over quantity, your audience will be more interested in bookmarking your site, subscribing to your RSS, or signing up for your e-mail newsletter. Make your readers stick and grow your following by creating an e-mail newsletter.

E-mail newsletters are a great way to promote your company, brand, and/or blog. If you have valuable information to share, creating an e-mail newsletter tells people that you have value and authority. Keep it fresh by separating your blog content from your e-mail newsletter so that both are unique. Giving unique content to your audience with your e-mail newsletter also entices them to subscribe, so they don’t miss out on your work.

Try to keep your E-mail newsletters on a schedule. Creating a schedule and sticking to it gives your audience some predictability and something to expect. Try not to bombard them with e-mail so you keep your content in demand, rather than becoming annoying spam. Once a week, maximum, or bi-monthly is a good start.

Offer contests, giveaways, and discounts. Offering something to your audience keeps your content valuable and worthwhile. Keeping your content worthwhile generates traffic to your blog and website that will remind your audience that you are an authority, and you appreciate their loyalty. Another great way to give value to your audience is by offering them sneak peaks on projects that are not officially available to the general public.

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Digg and Delicious – What Do They Mean?

February 18th, 2010

For someone new to social media, it may sound like a foreign language, or hip new lingo terms that seem age specific. In reality, social media is for everyone young and old. Though it may seem that the Gen Y dominates social media, anyone can learn and start using it right away.

Two of the most popular social bookmarking web sites are Digg and Delicious. Social bookmarking sites allow you to save website links online rather than on your web browser. You can add keywords and tags to organize your bookmarks and it can be versatile and helpful in managing many saved links.

Digg

Similar to Reddit, Digg is a sophisticated social bookmarking web site that utilizes user participation to rate web links. Users can share links and vote a link up or down (digg or bury, respectively). The most popular links are showcased on the main page of Digg. This means that depending on your ratability, your site could get potential amounts of high traffic. Keywords are paramount when submitting links. Your link headline should be captivating and grab attention; providing just enough information so users know what it’s about and are interested enough to click and learn more.

Delicious

Delicious is the most popular social bookmarking site out there. By bookmarking sites on Delicious rather than on your web browser “favorites” folder, you get the dynamic community of shared bookmarks by other users. Tag your bookmarks in different categories by assigning keywords to group them with other likeminded users who have tagged their links in the same category. This allows for a great resource for website surfing and getting your websites or bookmarks discovered by other users.

Digg and Delicious have icons you can install on your blog or website to help encourage readers to share your articles. Giving them the option should increase the chances of getting more traffic to your website, by allowing your posts a chance to go viral.

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Twitter Twibes

January 29th, 2010

A Twitter twibe is a group of people that you can join on Twitter that share common interests. Many twibes of various subjects can be found. By joining a twibe, Twitter will build a dynamic list that you can follow, and are a part of which includes members of that particular twibe. This is an easy way to observe what other people are saying within your topic of interest and find out ways to focus your messages (tweets) that people will be more likely to notice. Since anyone can join a twibe, the chances of others finding you are increased and twibe lists are less likely to get spammers than searching through hash tags.

Using twibes can help deliver succinct content to Twitter and establish you within a community. This is one tool of many that you can utilize to help make sure your social media marketing presence is not going ignored.

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Social Media in 2010

January 22nd, 2010

The social media revolution is on the rise and here to stay. More and more companies will embrace social media as they look to leverage their marketing efforts and keep up with the changing times. The conversation won’t be about why we should use social media, but how. How will you utilize social media in 2010? At Prechnology, we specialize in public relations and social media marketing to help boost your businesses web presence and come out on top. Web 2.0 integration with Twitter, Facebook and blogging are among our services.

As social media grows in 2010, networks and communities will begin to become more exclusive. People will find communities to join but will start to tune out other social clutter in their feeds. Social media marketers have to be one step ahead of the game by making sure their feeds do not go ignored or become part of the clutter. As people become more desensitized to social media, marketers must secure their voice and influence within communities. Enter Twitter twibes.

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Facebook Fan Pages vs. Facebook Groups

January 3rd, 2010

In my previous post, I write about the advantages of social media marketing for your business on Facebook. Here, I will focus on the differences between Facebook fan pages and Facebook group pages and any advantages or disadvantages from a business perspective.

The differences between Facebook fan pages vs. Facebook groups are minor, but one of the main advantages to Facebook fan pages is indexing. Fan pages are accessible to the public and can be picked up via search engines. This means that fan pages have a greater chance of being noticed and will show up on your friend’s feeds when you join. Group pages can only be seen via Facebook and does not have public access. While that makes it harder to search, group pages have the viral advantage of being able to send or invite your friends to join; a feature that fan pages do not have.

Another feature unique to group pages is sending private messages. An administrator has the ability to send messages directly to a member’s inbox, while Fan pages can only send messages that show up on the notification bar on the bottom right hand corner of your web browser. While the notification bar alerts you when a new notification is up, users often ignore the feature due to unwanted or unnecessary “spam” messages that often clog up the notifications.

So which option is better for business and social media marketing? While most of the basic features are the same, the key differences between fan pages and groups are major enough to warrant an examination. Fan pages are more versatile because you can connect your blog rss feeds to automatically syndicate, and add web applications. Administrators are not known publically and fan pages do not connect with the administrator’s personal account. The fan page can be seen more like an entity rather than an individual. This makes it more attractive for celebrities, brands, and businesses, who may hire someone to manage their accounts. Fan pages also do not have a member limit while group pages cap out at 5,000.

In summation, fan pages are the better option for social media marketing and a businesses web presence, but groups can work great for smaller ventures related to a more specific cause or social media campaign, such as marketing an event.

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How To Use Facebook for Business

December 17th, 2009

As we’ve already covered, social media marketing is all about connecting with your audience, as opposed to selling products. Think of it as a conversation. The more web presence your brand or business has, the more avenues you have towards conversing with potential customers. Brand awareness, customer service, and engaging with your customers should be your primary focus, but how can you turn that into sales?

Vanity Address

Once you’ve created your Facebook page, you can apply a vanity address that reflects your business name. Use this vanity URL when linking your Facebook page on your blog and/or website. This ensures that your social media marketing campaign is established and credible.

Join the Conversation

Add status updates that provide useful links and content related to your business. Social media marketing is about engaging with your market niche and talking to them on their level, like friends. One of the best places to network in a real world environment is through parties, and social events. Not everything should be about business and finding people through parties establishes your trust as a friend first and business second. Think of Facebook as an online party. You can’t build trust by being aggressive on selling. Talk to your potential customers as friends and the sales will come naturally.

Fan Pages, Group Pages and Events

Part of your social media marketing campaign can include the creation of fan pages, group pages or events. This is another tool to build community around your business and connect with your audience. Create an event page when marketing an upcoming event and use fan pages or group pages to keep people updated on your business.

Facebook Ads

Facebook ads are a cheaper alternative to marketing your business. What’s smart about social media marketing through Facebook is that you can use profile information to your advantage by using keywords, age brackets, etc. to market to specific audiences. Through the very nature of Facebook pages, businesses can use target marketing to successfully advertise to specific users.

With these general tips, you can start to build your Facebook web presence in no time. If you decide setting up a Facebook page is too hard to maintain, or would like assistance with your social media marketing, we can gladly help. Are you ready to join the conversation?

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Which Social Media Sites Deliver the Most Traffic?

November 17th, 2009

Your site will receive traffic from a number of different sources. These sources are called your “top referers” because they refer traffic to your site. Depending on the month, some social media sites will refer more traffic to individual websites than others. For example, for about five months in 2009 Twitter was a top referer to most websites overall. The amount of traffic that Twitter was directing to sites exceeded the amount that Google directed to those sites.

In order for your site to receive top referrals from Twitter, however, your site would need to be optimized for Twitter. This means your Twitter account needs to be linked to your blog or website (preferably both); and you would need to tweet on a consistent basis (at least once a day). People would find your site through your tweets, through retweets of your tweets, and through your profile on Twitter. If you used hashtags in your tweets, then this would be yet another way for people to discover your tweets (and then, your website).

Now Facebook seems to be the top referer for most major sites. Since Facebook introduced their live stream, among other enhancements such as pulling images from links and Facebook Connect, traffic to websites seems to be coming from Facebook in the largest numbers. Again, your site would need to be optimized to receive this traffic. In terms of Facebook, this means you have a Facebook page, you regularly update it, perhaps you run your Twitter stream through your Facebook status that appears on your “wall”. In addition, you can drive traffic to your site with a Facebook Fan Page. And there are countless other ways to drive traffic to your site using Facebook.

But let’s back up a bit. The Google Search Engine was the original top referer on the Web. The whole foundation of Search Engine Optimization is based upon configuring your website and blog to be searchable by Google. In 2009, however, the reality is that Google is not a top referer for most sites. A number of different social media sites are in fact delivering traffic to websites worldwide.

This is not to say that your website should not be Search Engine Optimized. Because your site will still receive a significant amount from Google. If your site has a lot of images on it, then it will receive traffic from Google Images as well.

But because social media sites have recently begun delivering most overall traffic to websites, let’s take a look at which ones are the top referers. (Disclaimer: this is a generalized overview of the top referers I have seen from my own experience.)

StumbleUpon

StumbleUpon is a social media site that gives new meaning to the word “viral”. If one of your pages becomes popular on StumbleUpon, you can see thirty thousand visitors to your site in one day. People who use StumbleUpon are called “stumblers”. Some stumblers looks a thousands of webpages a day, and they have a close-knit network of friends. When one stumbler discovers a page, all their friends find out about it. Usually the page shows up in the “recently popular” category. Before you know it, 100 visits has turned into a 1000.

So how do you get your page on StumbleUpon? First, you can begin using the service yourself. It’s a form of web entertainment. Build a community on StumbleUpon, and once in awhile index a page from your site. Make sure to categorize it properly with the right keywords.

Or you can wait for the stumblers to find your site, but this might take a bit longer depending on the type of material on your website. Most business websites are pretty dry. Social media is all about excitement. What can you create for your business website or blog that would serve as linkbait? How about a YouTube video? Instructive videos are very popular. Or maybe a top 100 list. Don’t try to be cool. Think, “What would most people find useful? What can I offer others that no other site can offer?”

Reddit

Reddit is another social media site that has the potential to deliver a lot of traffic to your site. Like StumbleUpon, either you or someone else posts a link to the webpage of interest. On StumbleUpon, you can write a short review of the site. Reddit is all about brevity. Everything depends on the heading of your link. So before you post that link to Reddit, make sure the heading is just right. Pick a heading that gives enough information to tell people what to expect, but not too much information to take away their curiosity.

Another important aspect of Reddit are the subReddits. Like StumbleUpon, you want to index your page under a category. For Reddit these categories are called subReddits, and you have to subscribe to them before you can submit. Subscription just means you join the subReddit group. You essentially become a follower of the subReddit.

Reddit can really work for you and deliver traffic to your site if you take the time to learn Reddit. Begin by submitting links that are not from your website, add friends, and learn the overall attitude of the particular Reddit.

Both StumbleUpon and Reddit have widgets that you can put on your website or blog. StumbleUpon has a thumbs up widget. When a person comes to your site, or lands on one of your pages, they can thumb it up. Reddit has a meter widget that shows how many people bumped up your article or webpage.

I will cover more social media sites that deliver traffic in the coming weeks. But I wanted to cover the two big ones, Twitter and Facebook, and then two other lesser known social media sites, StumbleUpon and Reddit, that can also send a significant amount of traffic to your website.

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