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Posts Tagged ‘twitter’

Twitter Twibes

Friday, January 29th, 2010

A Twitter twibe is a group of people that you can join on Twitter that share common interests. Many twibes of various subjects can be found. By joining a twibe, Twitter will build a dynamic list that you can follow, and are a part of which includes members of that particular twibe. This is an easy way to observe what other people are saying within your topic of interest and find out ways to focus your messages (tweets) that people will be more likely to notice. Since anyone can join a twibe, the chances of others finding you are increased and twibe lists are less likely to get spammers than searching through hash tags.

Using twibes can help deliver succinct content to Twitter and establish you within a community. This is one tool of many that you can utilize to help make sure your social media marketing presence is not going ignored.

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Social Media Marketing Overview

Friday, October 30th, 2009

Prechnology is a social media marketing firm based in Scottsdale, Arizona. We specialize in directing targeted traffic through social media and are constantly staying on top of the latest trends. The purpose of this blog is to instruct you on how to make social media work to your advantage. All of the information is free, and we encourage you to use it! If you would like us to handle your social media campaign, please visit our contact page.

I’ve been writing posts on the Prechnology blog since May 2009. I’ve decided to provide readers with a social media marketing overview based on these blog posts.

Blog Marketing

Having a blog on your business website is essential. In order to drive traffic to your site, you will need fresh content. What kind of content is best for your business? Be an expert in your industry and write about what you know. Provide updates on your business, partnerships, and development plans. A corporate blog is the bridge between the consumer and the company. A corporate blog puts a face on the company. There is a personal quality to blogging. There is an interactive element. You want to engage your readers, answer their questions, and lead them in the right direction. Learn more about blog marketing here.

Twitter

After you set up your blog, create a Twitter account for your business. Twitter is becoming the biggest form of online communication since email. Think of your Twitter stream as a mini-blog. You provide the same updates about your business but in shorter form. One of the differences between Twitter and blogging is that Twitter has an even higher level of engagement among users. You will get to know your followers. You will build a community around your interests.

An environment of mutual promotion is a key element to the social web, and Twitter is where this happens the most. Everyone has their own company, website, or service; and they will support yours if you support theirs. The momentum that gets created between recommendations and suggestions creates an even larger community of followers. Learn more about Twitter here.

Facebook

Facebook has recently made some significant changes that can dramatically expose your products and services to new people. First, you will want to make sure you have a Facebook account. Next, consider making a Facebook fan page for your business. With a fan page, people can join your company page. Think of a Facebook fan page as a mini-site or hub page for your business. There are several ways to integrate Twitter and Facebook, so instead of having to post to both sites, you only have to post to one. Learn more about Facebook here.

Social Bookmarking

Get involved with sharing links and bookmarking links of interest to you. News is rapidly becoming more personalized in the Internet Era. Social media bookmarking sites like Reddit, Twine, Social Median, Digg, Delicious, and StumbleUpon allow you to find the information that matters most to you on the Web. Use these sites to save webpages and to promote your own site. Build an interest community on your favorite social bookmarking site. This involves “friending” people and joining groups.

Flickr

Flickr is the most popular image bookmarking site on the Web, but it’s also a place to upload photos of yourself, your family, or your business. Image search dominates a large portion of the social web, and therefore it’s good for traffic. You can tag your images with relevant keywords such as “POP Display”, depending on the products you sell. Always make sure that you place a link back to your website on any image you upload. This makes it easy for people to find your website. Flickr is also a place to join interest groups, and add other people’s images to your own collection. Dive in!

Article Marketing

In addition to creating blog posts, you may want to consider writing articles and submitting them to various article sites. Articles are meant to be informative. They tend to be niche-based as well. If you think you have some valuable information to offer about a given industry, submitting articles can drive traffic to your site. At the bottom of your article is a place to put your bio and information about your company. Learn more about article marketing here.

Link-building

Last but not least, link-building involves every topic I’ve just covered. Your blog will contain internal links back to your company pages. Your Twitter stream will have links to your blog or website. Similarly, you can posts links to your site on Facebook. And social bookmarking is all about bookmarking links to your latest blog posts. But remember not to overdo it. When people on Facebook or Twitter see that all your links go back to your own site, they might take you for a spammer. It’s best to provide a balance of links to other sites and your own.

You’ll also want to build links on other websites. Sometimes you can do this by asking to do a link-exchange, but more commonly it will be something you post on your blog that really grabs people’s attention. They may bookmark your post, subscribe to your RSS feed, or even better, they may put your site on their blogroll.

The social web revolves around mutual interests. People will want to link to your site if they share the same interests as you.  Learn more about link-building here.

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Twitter Etiquette: Ask the Experts

Thursday, July 30th, 2009

When I first decided to do a post about Twitter etiquette, I considered making a list of my own and adding commentary.  But then I decided there are lots of posts out there regarding Twitter etiquette, and it would be better to showcase what some of the Twitter experts have to say on the topic.

Last night on one of my Twitter accounts, I tweeted, “Twitter is an echo-chamber; media that hears for itself.”  There are two dominant characteristics of Twitter that can help you learn how to use it to your advantage.  One is the personal aspect.  People on Twitter want to know you as a person; not a company, a product, or brand.  The second characteristic is like-mindedness.  People on Twitter are looking for people with similar interests.  This means if you run a graphic design business, your Twitter account will most likely be following graphic designers.  If you are a visual artist, you will most likely be following visual artists.

Although Twitter is a personal and like-minded media, it is still media.

What does this mean?  It means that Twitter is a public source of information and entertainment for people.  The earlier you recognize this, the better.  You can increase your influence on Twitter by learning the rules of etiquette and “hearing” for yourself and your followers.  Find out what like-minded people are interested in.  Promote other people’s blogs and Twitter streams.  Network like crazy.  This is the wonderful world of Twitter.  Now for those suggestions from the pros:

PC World

Reconsider the running commentary.

Understand @ replies.

Go easy on the acronyms.

Think about the venue. It’s not okay to Twitter a funeral.

Learn the lingo.

It is acceptable to edit a re-tweet.

Mind the plugs.

Don’t forget: Unlike a Facebook update, a Twitter post can be read by anyone.

Original Article Here

Fast Company

Remember, Twitter is a conversation.

Ask questions; don’t just pontificate.

What part of 140 chars do you not understand?

Some things are better left unsaid. So avoid stream-of-consciousness-blogging via Twitter.

Transparency is vital — just as with any other social media.

Consider quality vs. quantity.

Many users provide links to interesting articles, information, etc.

Use proper grammar.

If people follow you, it’s polite to “follow” them back.

Original Article Here

The Morning News

Watch your ratio (followers to following).

Think twice before twittering in an altered state.

Consider pausing between tweets.

Keep small conversations private.

Accept that some people will use lots of @s.

Be vague when twittering private social events.

Remember everyone can hear you.

What’s rude in life is rude on Twitter.

Try to keep within the character limit.

DMs don’t necessarily require a response.

If you want to stop following someone, stop.

Plug blog posts, events, or products moderately.

Original Article Here

Mashable

Create a user-friendly Twitter ID.

Search for people to follow.

Learn the lingo.

Know who “@” replies to you.

Add your Twitter ID to all of your signatures.

Reach out and say something.

Read the bio of those who follow you.

Share your best information.

Find out who some of the big players are.

Original Article Here

Don’t solicit followers for yourself or your friends.

Don’t publicly thank each of your followers.

Don’t underestimate the power of tracking a trend.

Don’t use up your entire 140 characters with a lengthy URL.

Don’t worry about those who “unfollow” you.

Don’t be afraid to converse with multiple people simultaneously.

Send personal information over DM not @.

DM for longer conversations.

Use DM to correct someone, if at all.

Use DM to make a request from someone.

Original Article Here

You may see some overlap, but that is intended. I want people to see which aspects are emphasized among the experts.  I agree with each of these suggestions, and after reading some of them I even made a few changes.  For example, I added my Twitter URL to my email signature.

One issue I would like to mention is tweet volume. Many experts suggest you space out your tweets and that you don’t over-tweet.  I think every Twitter user has fallen into a pattern of over-tweeting from time to time, and it’s important to be aware of.

Twitter streams like the New York Times and Jet Blue are going to be posting a high volume of tweets.  Depending on your aspirations on Twitter, you may want to consider whether you see yourself as a casual tweeter or if tweeting is an integral part of your marketing strategy.  Personally, I send out a lot of interesting links on my account and I tweet up to 20 posts a day.  This may irritate some of my followers, but the great majority really enjoy the media I am providing.  Therefore, I suggest defining your role and maybe even polling your followers, asking them whether they are comfortable with your volume of tweets.

If you’re still getting your feet wet and want to learn more about Twitter for your business, check out this post, “Three Twitter Apps to Expand your Reach.”

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Three Twitter Apps to Expand Your Reach

Tuesday, June 23rd, 2009

As a Web 2.0 marketing company, Twitter continues to amaze us with its myriad ways to create publicity. Part of what makes Twitter so fascinating is its evolution through countless new Twitter applications. Like Facebook, Twitter is open API, meaning anyone can create a program that enhances the basic Twitter functions. New Twitter applications are developed every week, if not every day. Entrepreneurs and start-ups have gone in many interesting directions with what Twitter can do, increasing the power and scope of the original Twitter application.

Here are three Twitter applications that we use here at Prechnology:

1. HootSuite

I have personally tried nearly a half-dozen Twitter platforms.  Some of these include Nambu, Twhirl, TweetDeck, and Seesmic Desktop.

Twitter platforms have many features and benefits that add dimensionality to the Twitter experience, and everyone seems to have a personal preference.  Twhirl, for example, creates an “instant-messaging” feel to twittering.  Seesmic and Nambu are both excellent platforms with multiple “panes” that you can rearrange according to your viewing preference.

Tweet Deck was the platform that I first fell in love with, probably because of its sleek look.  By dividing your tweets into columns (@comments, live feed, and direct messages), each of these platforms helps to simplify the activity of twittering.  When your number of followers reaches a certain point, I would say it’s almost impossible to continue using Twitter without one of these platforms.

But it turns out my favorite Twitter platform is HootSuite.

There are several reasons why I prefer HootSuite over the others.  HootSuite was created as a Twitter platform for multiple accounts, while some of the other platforms, like TweetDeck were not and are only adding functionality for multiple accounts right now.

If you’re running more than one business on the web, I would suggest a separate Twitter account for each business. HootSuite is the ideal platform for multiple accounts because you can toggle between accounts while remaining on the same page, in the same window.  You can also post simultaneously across selected accounts.

Using Nambu and Seesmic I had a very over-stimulated experience that I didn’t particularly like.  In addition, I felt that these platforms were slower to send tweets and upload feeds.  With HootSuite, I quickly shoot responses to each of my followings and toggle the various accounts rather easily.  I can “star” comments by users and return to them later.  “Star” comments appear in a separate column.

Lastly, and perhaps the coolest thing about HootSuite, are the statistics.  Statistics are important for social media campaigns and if you run a business on the Web you’re going to want to know how much traffic your Twitter account is driving to your website.

On HootSuite, you can use the ow.ly shortener to create links and track the hits on each link you post.  This feature provides you with a feedback loop for your campaign.  You can see the exact amount of popularity for each of your links; and you can find out which links drive traffic and which ones don’t.

2. Twollo

Twollo is a godsend of a Twitter app.  Basically it allows you to focus your Twitter campaign.  The service runs an automated search of every Twitter conversation based on keywords you choose.  All of this happens in the background and goes on without you.  All you have to do initially is  enter the keywords into the system and Twollo will add you as a follower to anyone who uses those keywords. This ingenious service will ultimately create a targeted following for you.

Even though Twollo adds you as a follower to each new conversation it finds, about half or more of the Twitter users will follow you back. Through casual conversation and tweeting, you’ll discover more about your followers.  Followers are essential to your social media campaign because they will re-tweet your posts and ultimately serve as your “marketing friends”.  I would say as long as your followers feel that they are interacting with a real person, they’ll continue to support you.

Twollo has a basic service that is free, but for $7 for one month or $5 per month, you can create a priority account.  I recommend the priority account.  With priority, the Twollo system will add many more followers based on the keywords you’ve choosen.  This also means you will receive nearly 10x as much traffic to your Twitter page compared to the free Twollo service.

3. Huitter/Mutuality

Not everyone will follow you back, however, and this is where the last Twitter app comes in handy. Huitter/mutuality enables you to bulk follow everyone who follows you and bulk unfollow everyone who doesn’t. Depending on how many followers Twollo is adding to your account, you will want to regularly eliminate those people who are not following you. You will also want to follow those who are following you.

So are you really following anyone?

Your main objective is to increase publicity for your business. The only way to do this is to build relationships with followers by diversifying your tweets and sending cool links. You don’t really need to follow anyone unless of course you want to.

From a public relations standpoint, they are following you and you are trying to increase your targeted followers.  To learn more about the importance of social media for your business, check out this post.

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Common Question: How much Social Media is Necessary?

Wednesday, June 17th, 2009

As a public relations company that specializes in social media, we are often asked about the various services we provide from Twitter to corporate blogging to Facebook, “What is it?  And do we need it?”

The purpose of this post is to explain the value and growing importance of social media for your business, as well as suggesting the necessity of it in the near future.  About five years ago, before blogging became really hot, social media was virtually unknown to the mainstream.  Fast forward to today when you hear about Twitter on the news, and how just last Friday Twitter played a major role in Iranians protesting the presidential election.

Social media can no longer be characterized as a collection of social networks used by a subculture of “computer” or “tech” people.  Naturally, the younger generations embraced social media first through the explosion of Facebook.  New services were developed such as Flickr that became indispensable to anyone wanting to organize and share photos over the web.  And now an older generation of users is quickly become proficient in the new social technology of Twitter.

Twitter’s edge over other social media–at this point–seems to be its cross-functionality with smart phones.  You don’t need a laptop computer to use Twitter, which dramatically increases its user volume.  People can send tweets over their phone and read their updates as well.

To answer the question, “What is it?  And do we need it?” I’ll say the following.  If you have plans to continue providing services or products over the Internet, then at the absolute least you should have a blog.  By having a blog connected to your main site, you allow visitors to get to know you and respond to you.  The comment feature on blogs creates a “dynamic” page, which generates more traffic than a “static” page.

Furthermore, a blog can be used in a number of ways.  You can publish press releases on your blog, announce a new product line, or ask customers their opinions.  When it comes to search results, your blog will appear in Google or Yahoo! if you have it properly configured for specific keywords.  That’s what we do here at PR-echnology.  We make sure your business gets discovered.

If you’re feeling ambitious, then I would definitely suggest a Twitter account for your business.  No, this is not necessary, but it will generate traffic.  It may even generate more traffic then your blog.  TechCrunch, a popular Silicon Valley tech news site, recently reported that next to Google, Twitter is now their second largest source of outside traffic.

PR-echnology has found the very same thing to be true with Twitter accounts that we set up for our clients.  Twitter generates the second largest amount of outside traffic to these websites; the first being Google.

What is Twitter? If you want to know about what Twitter is and how you can use it to your advantage, check out this post, “Twitter is for Sharing, not Selling”.

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Diversify Your Tweets

Tuesday, June 9th, 2009

In my last post, “Twitter is for Sharing, not Selling,” I talked about how you will bring the best kind of attention to yourself and your business by sharing, not selling, over Twitter.  My next suggestion is:  diversify your tweets.

Twitter is a flexible and creative medium.  Take advantage of all the different ways to communicate with your followers.  In a single day, I will tweet songs from Blip.fm, pictures from Twitpic, quotations from books I’ve read, status updates (What am I doing or thinking right now?), cool links I’ve found, and RTs, or re-tweets of others’ posts on Twitter.  In addition, I use @tweets which are a form of communicating publicly to someone over Twitter.

TwitPic is a great way to accumulate page views.  Your profile page on Twitpic.com will also have a place to put a link to your business website.  Take advantage of Twitpic to add diversity to your tweets.

Maybe not everyone will be interested in listening to your songs, but some will; and Blip.fm is an excellent way to attract those people.

Keep in mind, headlines are everything on Twitter.  When you post a twitpic or a blip, be sure to give the link a catchy title which invites people to click on it.  The same goes for tweeting links.  Most Twitter users love cool links, and the headline is what grabs their attention.  Make sure your headlines are to the point, descriptive and fun.

I suggest you hone in on a specific area of interest and Tweet links based on that general field.  For example, on a book publishing account, you would publish links that relate to books, publishing, e-books, resources for writers, etc.  People will soon come to expect quality links about a given area of interest.  This can help to build your reputation as a reliable source of information, increase followers, and draw more traffic to your site.

You may also want to tweet links about the state or city that your business is located.  For example, if your business is based out of Scottsdale, then send links that relate to “real-estate” or news stories in Scottsdale.

But don’t overdo tweeting cool links.  Two or three interesting links a day will attract noticeable traffic.  Remember:  diversify your tweets!

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Twitter is for Sharing, Not Selling

Monday, June 8th, 2009

This may seem like an oxymoron at first.  If you want to increase traffic to your site and ultimately sell something, a service or a product, then we suggest you share on Twitter, not sell.

Twitter is a social network composed of real-life people who enjoy communicating and sharing links in short, condensed “tweets”.  When you’re building relationships on Twitter, the absolute worst thing you can do is present yourself as a salesman of any kind.

There is something known (and detested) called “Twitter spam”.  “Twitter spam” is what bots, not humans, tweet.  This comes in the form of links to affiliate sites; how to gain 10,000 followers or make money from home, the usual junk mail except in the form of tweets.

You don’t want to be identified in this category.  You’ll isolate yourself from any real following by constantly bombarding your followers with links only relating to your business or your product.

Some Twitter users send all their new followers automated direct messages.  We don’t recommend this.  While it may seem like a good idea to send a link about your business to everyone who becomes your follower, the large majority will not even click on that link.

I would even suggest downplaying your role as a business.  You will attract attention to your business if you come across as a real person with real interests.  Twitter users will love you if you share with them interesting links, valuable information, striking pictures, and thought provoking quotations.

Of course you can tweet about your business from time to time.  Updates about your services and products, there is nothing wrong with that.  You just don’t want to only tweet about your business.

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